The Philippine contact center is known for compensating inbound call center agents and outbound call center agents a hefty amount compared to other industries which is why many of these Philippine call center agents live a lifestyle that involves a lot of shopping, bills, eating out and what not. Because of this way of life, [...]

Being an outbound call center agent is one of the most sought after positions in the Philippine BPO industry as well as being an inbound call center agent. Although the attrition rate is reportedly said to be high, the number of applicants who apply for a Philippine call center job has never declined.   On [...]

These days, many Philippine call center offices and businesses are already eager to create environmentally sound and safe work places to make it better for the employees and the environment. There are just so many ways to become a green call center and it won’t even cost you extra. Here are a few tips on [...]